Call, text, email, or drop in.
A peer supporter answers the line and reads every message. You don't need a referral or a diagnosis to start.
Call or text 555-555-5555Weekdays 10 am to 6 pm, Saturdays 10 am to 2 pm.
Find us
- Peer line
- 555-555-5555
- Call or text. A peer supporter answers weekdays 10 am to 6 pm and Saturdays 10 am to 2 pm. Outside those hours, leave a message and we call you back the next business day.
- connect@example.com
- We reply within one business day. Say as much or as little as you want; "I'm not sure where to start" is a fine opening.
- Drop in
- 44 Carden Street, second floor, Guelph
- Mondays, Wednesdays, and Fridays, 4 to 7 pm. Step-free entrance on Carden Street, with an elevator to the second floor. Walkabouts in Centre Wellington are arranged by phone.
Hours
| Day | Peer line | Drop-in |
|---|---|---|
| Monday, Wednesday, Friday | 10 am to 6 pm | 4 to 7 pm |
| Tuesday, Thursday | 10 am to 6 pm | Closed |
| Saturday | 10 am to 2 pm | Closed |
| Sunday | Closed | Closed |
Accessibility
Our Carden Street space has a step-free entrance and an elevator to the second floor. There is a quiet room you can use at any point during a visit, and large-print materials are available on request.
If you need something else to take part, tell us when you call or email and we'll work it out with you.
If you need help right now
Steady Ground is not a crisis service, and our line keeps regular hours. If you're in immediate danger, or you're not sure whether you're safe, these lines answer at any hour, every day.
- Call or text 9-8-8, any time
- Here 24/7 (Waterloo-Wellington): 1-844-437-3247, 24 hours
- If someone is in immediate danger, call 9-1-1
Send us a message
For anything that can wait a day. We reply within one business day.
Apply to become a peer supporter
Tell us a bit about yourself and we'll be in touch about the next training intake. Training is 40 hours, and it's paid, as are the sessions that follow.